FAQs

Getting Started

What is ARTOVA?

ARTOVA is an all-in-one workspace designed specifically for creative business owners. It brings together planning, product launches, content systems, and finances in one connected platform.

Who is ARTOVA for?

ARTOVA is designed for artists, makers, designers, illustrators, and creative entrepreneurs who want to organise and grow their business without juggling multiple tools.

Do I need technical skills to use ARTOVA?

No. ARTOVA is designed to be visual and intuitive, with simple systems that don’t require complicated setup or technical knowledge.

How quickly can I get started?

Most users can start using ARTOVA within minutes. The platform includes guided layouts and templates so you don’t have to build systems from scratch.

Features & How It Works

What can I manage inside ARTOVA?

ARTOVA helps you organise every part of your creative business in one place. You can manage projects and tasks, plan product launches, organise content and marketing, track finances and income, store ideas, and keep your workflows structured without juggling multiple tools.

Is ARTOVA just another planner?

No. ARTOVA combines planning with connected systems - meaning your tasks, launches, content, and finances all work together instead of living in separate tools.

Can I customise the systems?

Yes - ARTOVA is designed to be flexible while still giving you clear structure. You can add your own tasks, projects, and information, and certain tools allow you to view and organise your work in different ways (such as list and grid views), so you can choose what works best for your mind.

Pricing & Billing

Is there a free trial?

Yes. ARTOVA offers a 7-day free trial with full access to all features so you can explore if it's right for you.

Will I be charged automatically after the trial?

You’ll only be charged after the trial ends (with whatever plan you selected), if you choose to continue. You’ll receive a reminder 72 hours before billing.

Can I cancel anytime?

Yes. You can cancel your subscription at any time from your account settings. Your access will continue until the end of your current billing period, and you won’t be charged again.

Do you offer refunds?

Because ARTOVA includes a free trial, refunds are generally not provided once a subscription has started. We encourage users to explore the platform during the trial period to make sure it’s the right fit. If you experience any technical issues, please contact support and we’ll do our best to help.

Technical & Account

Can I use ARTOVA on mobile?

Yes. ARTOVA works on mobile, desktop, and tablet devices. You can access your workspace through your browser or install it as an app on your device. All core features are available on mobile, although some tools are naturally easier to use on larger screens.

Is my data secure?

Yes. ARTOVA uses secure systems and encrypted connections to protect your information.

Will my work be saved automatically?

Yes. Your changes are saved automatically while you work.

What happens to my data if I cancel?

If you cancel your subscription, you’ll keep access to ARTOVA until the end of your billing period. After that, your account will become inactive, but your data will remain securely stored in case you decide to return later. Simply resubscribe using the same email address to regain access. If you accidentally create a new account with a different email, just contact support on hello@artova.io and we’ll be happy to help.

Support

What if I need help?

You can contact support anytime through the contact page, or email hello@artova.io
- we typically respond within 24 hours on business days.

Do you offer tutorials?

Yes. Tutorials and walkthroughs are available on our dedicated YouTube channel: ARTOVA University, to help you get the most from ARTOVA.

Still have questions?

Try ARTOVA yourself and see how it works for your business.